Aug 1, 2021
How to deal with filing a Collision Claim with your insurance
Helping Our Customer File an Insurance Claim- A Real Story From the Shop
At Sleek Auto Works, we do more than just fix cars- we guide our customers through the stressful process of insurance claims after an accident. Let me share a quick story about how we helped a customer named Mike.
The Accident
Mike called us after a minor collision left his taillamp and bed side damaged. He was unsure what to do next, especially about his insurance. We told him to bring his truck in, and we'd walk him through everything.
Estimate & Claim Support
After Inspecting the truck and preparing an estimate, we helped Mike call his insurance company right from our office. We made sure he had all the info ready like accident details, photos, and our repair estimate. Once the claim was filled, we coordinated directly with the insurance adjuster to speed up the approval process.
Hassle-Free Repair
Since his policy included rental coverage, we helped him get a rental car on-site. While he drove away, we started repairs. A few days later, he picked up his vehicle fully repaired and looking like new.
Why it Matters
Mike was relieved, saying, "I thought this would be a nightmare, but you made it easy." that's what we strive for: making the process as smooth as possible so our customers can focus on getting back to normal.
If you've been in an accident, stop by Sleek Auto Works, we've here to help, from the first call to the final polish.